Upon completion of this course, students will have gained an understanding of the role of communication, how non-verbal communication works in professional settings, how to organize data, how to proofread, how to write up agendas, minutes, and resumes, and ethical and legal responsibilities that are connected to writing.
This course contains eight units that will lead the student through the skills necessary to complete the course. Each unit contains lessons and writing assignments that work in real life situations for different areas of study.
In the age of instant communication, your writing skills are more important than ever. You must be able to express yourself without the benefit of facial expression, voice tone, and/or body language. The message must be clear, easy to read and very interesting because people will quit reading a boring message much quicker than they will tune out a boring speaker. Although many will listen to you to be polite, don't count on such luck when it comes to reading your e-mail, your website content, or any other written material.
This is not talking about spelling and grammar only. While the mechanics are important for effective communication, of greater importance is how you say what you want to communicate. It is fairly easy to find someone who can correct your grammar. Further, spell check is just a mouse-click away. However, above all, you must take full responsibility for creating good content.
In writing, just like in speaking, what counts is focusing on communication with others rather than trying to impress them with your wit, knowledge, or experience. As in speaking, the more effective you are in writing, the more people trust you, like you, and are willing to do business with you.